dbgame Terms and Conditions
Please read these terms and conditions carefully before using our platform. By registering with dbgame, you are agreeing to all of these terms.
- 1. General Terms
- 2. Account Registration and Eligibility
- 3. Age Restrictions
- 4. Account Security
- 5. Deposit and Withdrawal Policy
- 6. Bonus and Promotion Terms
- 7. Gaming Code of Conduct
- 8. Prohibited Activities
- 9. Responsible Gaming
- 10. Account Suspension and Closure
- 11. Privacy and Data Protection
- 12. Disclaimers and Limitations
- 13. Dispute Resolution
- 14. Changes to Terms
General Terms
These terms and conditions ("Terms") apply to all users of the dbgame platform and its services. By accessing the dbgame.lat website, opening an account, or using any of our services, you agree to be legally bound by these Terms.
dbgame is an online gaming platform that offers a range of gaming services including slot games, live casino, and sports betting. Our platform is secured with SSL encryption technology and all transactions are processed safely.
In addition to these Terms, you are also bound by our Privacy Policy and Responsible Gaming Policy. Together, these documents define your relationship with dbgame.
Account Registration and Eligibility
To open an account with dbgame, applicants must meet the following eligibility requirements:
- The applicant must be at least 21 (twenty-one) years of age.
- The applicant must be a real individual and must register under their own name.
- Each person may open only one account; multiple accounts are strictly prohibited.
- All information provided at registration must be accurate, complete, and up to date.
- The applicant must be legally eligible to use dbgame's services.
At registration you will need to provide a valid mobile number and email address. dbgame may request additional documentation for identity verification at any time. Withdrawals may be held until the verification process is complete.
Providing false information will result in immediate account closure and any balance may be forfeited.
Age Restrictions
Registering with dbgame means you confirm that you are 21 years of age or older. We take age verification very seriously.
If a minor opens an account by concealing their age, that account and all related transactions will be considered void. No refund will be issued in such cases and legal action may be taken.
A request to parents — please use parental control software to keep minors in your household away from online gaming.
Account Security
It is your responsibility to keep your account password and login details completely confidential. You are fully responsible for all activity that takes place on your account.
- Never share your login details with any third party.
- Use a strong and unique password.
- Log out of your account after each session, especially on shared devices.
- If you suspect unauthorized access to your account, notify our support team immediately.
Allowing anyone else to use your account is a violation of these Terms and may result in account closure.
Deposit and Withdrawal Policy
Deposit Rules
Deposits at dbgame can be made through the following payment methods: bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount is ৳100.
- Once a deposit is successfully processed, it is credited to the account instantly.
- Deposits may only be made from a payment account registered in your own name.
- Deposits through third parties are strictly prohibited.
Withdrawal Rules
The minimum withdrawal amount is ৳500. Funds are generally sent within 5 to 30 minutes after a successful request.
- Withdrawals will only be made to the same payment method used for the deposit.
- All bonus wagering must be completed before a withdrawal can be made.
- Withdrawal processing may be delayed until identity verification is complete.
- In the case of suspicious transactions, dbgame reserves the right to temporarily hold withdrawals.
Bonus and Promotion Terms
Welcome Bonus
New members will receive a 150% welcome bonus on their first deposit, up to a maximum of ৳20,000. For example: depositing ৳1,000 gives a ৳1,500 bonus for a total of ৳2,500; or depositing ৳28,000 gives a ৳20,000 bonus for a total of ৳48,000.
Wagering Requirements
The wagering requirement for the welcome bonus is 25x (twenty-five times). This means you must wager 25 times the bonus amount before making a withdrawal.
- Bonus funds cannot be withdrawn until the wagering requirement is met.
- Wagering will only be counted on designated games at dbgame.
- If an account is closed while a bonus is active, the bonus will be forfeited.
General Bonus Terms
- Each bonus offer has a specific validity period and must be used within that time frame.
- Multiple bonuses cannot be claimed at the same time unless specifically approved.
- If bonus abuse or fraudulent activity is suspected, the bonus will be cancelled.
- dbgame reserves the right to modify or cancel any bonus offer at any time.
Gaming Code of Conduct
All dbgame users must follow the code of conduct below:
- All games must be played on the basis of fair play.
- Respectful conduct must be maintained toward other players and dbgame staff.
- Any bugs or errors must be reported immediately rather than being exploited as an opportunity.
- The use of automated software, bots, or scripts is strictly prohibited.
Any abnormal winnings resulting from a technical error in the system will not be counted as genuine winnings and will be corrected.
Prohibited Activities
- Operating multiple accounts or using multiple identities to claim bonuses.
- Collecting bonuses or fulfilling wagering requirements through fraudulent means.
- Collusion or team betting with other players.
- Using automated betting software or artificial intelligence.
- Using the platform for money laundering or any illegal purpose.
- Deliberately exploiting system vulnerabilities or errors.
- Using false identities, credit cards, or payment details.
Responsible Gaming
dbgame firmly believes in responsible gaming. Gaming is for entertainment, not a solution to any financial problem.
- You can set deposit limits, bet limits, and loss limits on your account.
- You can activate a temporary break or self-exclusion whenever needed.
- If you notice any signs of gaming addiction, please contact our 24/7 live chat.
Visit our Responsible Gaming page to learn more.
Account Suspension and Closure
dbgame reserves the right to investigate, suspend, or permanently close any account for the following reasons:
- Any violation of these Terms.
- Suspicion of fraudulent or illegal activity.
- Failure to complete identity verification or providing false information.
- Security concerns or suspicion of money laundering.
You may also contact our support team at any time to close your account. Any valid balance (with wagering completed) may be withdrawn at the time of account closure.
Privacy and Data Protection
dbgame gives the highest priority to the protection of your personal information. We use SSL encryption and modern security technology to keep your data safe.
For full details on how your personal information is collected, used, and stored, please see our Privacy Policy. Your information is not sold or transferred to any third party except where necessary to provide our services.
Disclaimers and Limitations
dbgame strives to maintain the highest standard of service, but does not accept liability for the following:
- Games being interrupted due to lost internet connection or network issues.
- Difficulty using the service due to problems with your device or software.
- Temporary service downtime during technical maintenance or upgrades.
- Delays or errors in the systems of third-party payment providers.
dbgame is not liable for any financial losses from gaming. Gaming is an entertainment activity and winning is never guaranteed.
Dispute Resolution
For any dispute or complaint, please contact us first through our 24/7 live chat support. Our team will review the matter as quickly as possible.
If the issue is not resolved through live chat, you may submit a written complaint to [email protected]. We will endeavor to respond within a reasonable time from the date the complaint is received.
Changes to Terms
dbgame reserves the right to amend, change, or update these terms and conditions at any time. For significant changes, we will endeavor to notify you via your registered email or through a notice on the platform.
Continued use of the platform after any changes automatically means you have accepted the new terms. Please visit this page periodically to stay informed about the latest terms and conditions.
If you do not agree to the new terms, please request closure of your account. You will be given the opportunity to withdraw any valid balance.
Have a question? We're here to help
If you have any questions or confusion about the terms and conditions, please reach out to our 24/7 live chat support. Our Bengali-speaking team is always by your side.