dbgame Privacy Policy
This privacy policy describes in detail how your personal information is collected, used, and protected on the dbgame platform.
Policy Summary
The key points of our privacy policy are outlined below. Please read the full policy for complete details.
1. Introduction and Scope
dbgame ("we", "us", or "the platform") operates an online gaming service for users in Bangladesh. This privacy policy describes what information we collect when you use our website (https://dbgame.lat), how we use that information, and the steps we take to protect it.
By using our services you are agreeing to the terms of this privacy policy. If you have any objection to any part of this policy, please stop using our services and contact us.
We may update this privacy policy from time to time. When changes are made, a new date will be noted on this page. For significant changes, we will try to notify you by email.
2. What Information We Collect
We collect various types of information to ensure the best experience on the dbgame platform. This information comes from two main sources — what you voluntarily provide and what is automatically collected during your use of the service.
2.1 Information You Provide
- Personal identity information: Full name, date of birth, national identity card number (where applicable)
- Contact information: Email address, mobile number
- Account information: Username, password (stored in encrypted form)
- Financial information: Payment method details such as bKash, Nagad, Rocket, or bank account details
- Verification documents: Documents submitted for identity verification
2.2 Automatically Collected Information
- Device information: IP address, browser type, operating system, device identifier
- Usage information: Pages visited, click patterns, session duration, preferred game categories
- Transaction information: Deposit and withdrawal history, betting activity records
- Location information: Approximate geographic location (IP-based)
- Cookies and tracking data: Session cookies, preference cookies
We never collect sensitive personal information without your consent. Only information necessary to provide the service is collected.
3. Purpose of Data Use
dbgame uses collected information only for the following legitimate purposes. We will never use your information for unrelated purposes.
Account Management
Your information is used to create, verify, and manage your account and to confirm your identity.
Financial Transactions
Your information is used to process deposits, withdrawals, and other financial transactions and to prevent fraud.
Gaming Experience
Your information is analysed to provide game recommendations and a personalised experience based on your preferences.
Customer Service
Your information is needed to resolve your complaints, questions, and issues quickly and effectively.
Security and Fraud Prevention
To detect suspicious activity, ensure account security, and protect against fraud.
Analysis and Development
To evaluate and improve platform performance and to conduct research for developing new features.
4. Data Sharing and Transfer
dbgame does not sell, rent, or exchange your personal information to third parties. However, information may be shared in the following limited circumstances:
4.1 Service Providers
We work with trusted third-party service providers for payment processing, technical infrastructure, and customer service. They may process your information only in accordance with our instructions and under strict confidentiality agreements.
4.2 Payment Processing
For transactions via bKash, Nagad, Rocket, or bank transfer, the necessary information is shared with the relevant payment provider. This information is used solely for the purpose of completing the transaction.
4.3 Legal Obligations
We may be required to disclose information where applicable due to a court order, direction from a government authority, or other legal obligation. In such situations we will provide only the minimum information necessary.
5. Cookies and Tracking Technologies
Cookies and similar technologies are used on the dbgame website to improve your experience and ensure the functionality of the service.
5.1 Types of Cookies
Essential cookies:
Essential for the core functionality of the website. Maintains login sessions and security.
Functional cookies:
Remembers your preferences and settings, such as language or theme selection.
Analytics cookies:
Helps us understand which pages are used most and where improvements are needed.
Security cookies:
To prevent fraud and unauthorised access and to keep your account secure.
5.2 Cookie Control
You can manage cookies from your browser settings. However, disabling essential cookies may mean some website features do not work. Please refer to your browser's help page for more information.
6. Data Security Measures
The security of your personal information is our highest priority. dbgame uses industry-standard security technologies and practices to keep your information safe.
- SSL/TLS encryption: All communication between your browser and our servers is secured with 256-bit SSL encryption.
- Password hashing: Your password is never stored directly — it is kept only as a secure hash.
- Access control: Only authorised staff can access your information, and only for necessary work purposes.
- Security audits: Regular security reviews and vulnerability assessments are conducted.
- Data backup: Information is kept safe through secure, encrypted backups.
- Incident response plan: We are prepared to act quickly in the event of a security breach and to notify affected users.
7. Your Rights
As a dbgame user, you have certain important rights over your own information. We respect these rights and are committed to helping you exercise them.
Right to access your information
You can request a copy of all personal information we hold about you at any time.
Right to correct your information
If any of your information is incorrect, you can request that it be corrected. We will update it as quickly as possible.
Right to delete your information
In certain circumstances you can request that your personal information be deleted. Some information may need to be retained due to legal obligations.
Right to restrict processing
You can request that processing of your information be restricted, particularly when the accuracy of the information is in dispute.
8. Data Retention Period
dbgame retains your personal information only for as long as necessary. When determining the retention period, we consider the following:
- Active accounts: All information is retained for as long as the account remains active.
- Closed accounts: After an account is closed, certain information may be retained for a specified period to meet legal and regulatory obligations.
- Financial transaction records: Transaction information may be retained for an extended period to meet legal and financial regulatory requirements.
- Marketing information: Marketing-related information will be deleted if you withdraw your consent.
Once the necessary retention period has ended, information is securely deleted or anonymised so that you can no longer be identified.
9. Children's Privacy
dbgame services are for users aged 21 and over only. We do not knowingly collect information from minors.
We ask parents and guardians to use appropriate parental controls to prevent children from accessing online gaming sites.
10. Policy Changes
dbgame may update this privacy policy over time. When changes are made:
- The "Last updated" date at the top of this page will be changed.
- A notice will be sent to the registered email address for significant changes.
- Continued use of the service after an update will be taken as your acceptance of the revised policy.
- If you do not agree with the changes, you have the right to close your account.
We recommend that you review this policy regularly so that you are always informed about how your information is being managed.
11. Contact Us
For any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us in the following ways:
Live Chat
24/7 support in Bengali. Contact us directly through the live chat button on the website.
We usually try to respond to your email within business days. For urgent matters, please contact us via live chat.
Enjoy dbgame safely
Your information is protected. With SSL encryption and fair play guaranteed, dbgame is a trusted gaming platform in Bangladesh.